Queue Management System
It allows business staff to view and manage virtual lines and call their customers when they are ready to be served by an operator.
It allows customers to enter a queue on a first-come, first-served basis and by priority, if necessary. Any device with Internet connection can be used.
Web service to access waiting time estimates in real time, enter a queue, or make an appointment remotely.
Whyline Mobile App
The mobile app for iOS and Android mobile phones allows users to enter a queue, make an appointment remotely, and wait at home or at work.
It offers customers an overview of queues and waiting times. It works on any monitor or TV connected to the Internet.
It allows direct access to queues in an intuitive manner. By inserting a direct link, you will be able to connect your business’ mobile app with Whyline’s, instantly accessing the desired feature.
Our statistical system shows in a simple and dynamic way the number of users who entered a queue, the types of procedures, the duration of assistance, the average waiting times, the levels of efficiency, etc.
With Whyline, clients can view their place in the line, the number of people ahead and the estimated waiting time without leaving their home. When turn is due, the system will send notifications to the mobile app, and customers who do not have the app installed will receive an SMS.
Whyline is completely cloud-based. This allows an online system 99.99% of the time, guaranteed by scalable servers of Amazon web services in the United States.
By being hosted in the cloud, it allows flexibility to access the system from any device connected to the Internet. All of Whyline's features can be used with just a tablet or a mobile phone.
Ideal for small and medium-sized businesses
ideal for medium and large enterprises
Ideal for large corporations